10 shipping companies in Saudi Arabia and their key services
Jul 21, 2024
The more shipping and delivery companies there are, the more confusion there is in choosing the best one, which is why we find an increase in searches with questions like, What are the best order delivery companies? And what are the fastest and cheapest shipping companies in Saudi Arabia.
In light of the prosperity of the e-commerce field, its rapid growth, and the increasing demand for advanced logistics services, shipment delivery companies have become a vital part of the national economy's infrastructure, playing an essential role in facilitating trade movement, meeting the needs of commercial activities, and ensuring the delivery of products to consumers at specified times.
In this article, we will highlight some of the shipment delivery companies in Saudi Arabia, the available ways to contract with shipment delivery companies to deliver your orders, and the most prominent shipping problems and how to avoid them.
First, what is the difference between the terms "shipping" and "delivery"?
Confusion often occurs when using both terms due to their close proximity, but there are some fundamental differences and distinctions between the terms shipping and delivery, represented by:
Concept:
The term "shipping" refers to the process of transporting goods or products from the origin to the required destination, both locally and internationally, and delivering them safely and on time by organizing and managing the movement of shipments between different locations. While the term "delivery" refers to the process of transporting goods or products locally from a distribution point (such as a store or warehouse) to the final destination (such as a customer's home or workplace).
Scope of Delivery:
Shipping includes international and domestic long-distance transport, while delivery usually focuses on the local or limited geographical scope.
Complexity:
The shipping process is often complex and requires advanced logistical arrangements to deliver products at specified times, while the delivery process is relatively simpler and focuses more on the speed and efficiency of delivering orders to the final consumer.
Delivery Speed:
The shipping process often takes longer due to long distances and complex logistical procedures such as customs clearance. While the delivery process is faster due to the shorter distance, in addition to the business model that focuses on delivering products to consumers in the shortest possible time through various delivery options such as same-day delivery and next-day, and so on.
Means of Transport Used:
Small trucks, scooters, or motorcycles are usually used for local delivery of orders, while ships, airplanes, and trains are used in the shipping process.
After knowing the most important fundamental differences and distinctions between the terms shipping and delivery, we review some of the shipment delivery companies in Saudi Arabia.
10 of the Best Shipment Delivery Companies in Saudi Arabia 2025
OTO, the leading shipping gateway in the Arab world and Turkey, allows technical integration and direct dealing with more than 250 local and international shipping companies, all of which are considered among the best and largest shipping and delivery companies in Saudi Arabia and abroad.
Here is a list of some of these companies, especially express delivery companies in Saudi Arabia, but before that, it should be noted that the prices mentioned are subject to change, so it is necessary to refer to the support team or the price calculator attached to this article to ensure the accuracy of shipping prices.
Saudi Post SPL
Saudi Post was established in 1926, with the aim of providing postal services in all regions, making it one of the oldest national institutions ever, which has kept pace with the development journey throughout the Kingdom's history. On April 29, 2021, Saudi Post culminated its journey by launching its new identity under the name SPL, in line with the transformation strategy the institution is undergoing and keeping pace with Saudi Vision 2030.
SPL seeks to provide innovative services that keep pace with technological developments, which contributes to improving the customer experience and meeting their diverse needs for both individuals and companies.
SPL is working to strengthen the infrastructure of postal and logistics services in the Kingdom, through its extensive network that covers all regions, in addition to providing a variety of services such as local and international delivery, as well as e-commerce services that include storage and shipping solutions.
It is worth mentioning that through the OTO platform, you can enjoy the service of delivery and collection from the branch, as well as express shipping via SPL within two working days at exclusive shipping prices for OTO customers only starting from 14 SAR.
It is a logistics company specializing in express delivery services, established in response to the prosperity of e-commerce and to meet customer needs regarding the delivery of products in the shortest possible time.
The company focuses on providing comprehensive and effective delivery solutions, starting from receiving products from suppliers up to delivering them to final customers in the shortest possible time by relying on advanced technologies to manage its operations, including the use of artificial intelligence to guide drivers and choose optimal routes, which contributes to reducing delivery time and operating costs.
The company is distinguished by a wide distribution network that includes a large fleet of different vehicles, enabling it to meet various needs with high efficiency.
Through OTO, you can enjoy the same-day delivery service provided by Deliver Now company to provide a unique shopping experience for your customers, ensuring their orders arrive on the same day with discounted shipping prices starting from 17 SAR.
SMB Express Company
It is one of the most prominent companies in the field of transport and logistics services in the Kingdom, whose establishment dates back to 1980, as part of the Saeed Mohammed Al Bassami Group. Over the years, the company has grown to become a leader in its field, operating today more than 1000 trucks and having more than 50 branches throughout the Kingdom.
The company is characterized by its ability to provide integrated solutions based on the latest technologies in tracking and shipment management, which allows customers full control over their delivery operations.
SMB Express also works to enhance the customer experience through specialized support services and a team of experts in logistics to help small and medium-sized enterprises improve their shipping and delivery operations and expand their business globally.
You can now create a free account on the OTO platform and enjoy express shipping services from one to three working days provided by SMB Express at reduced and competitive prices starting from 18 SAR.
Thabit Logistics Company
It is a leading shipment delivery company in Saudi Arabia, established in 2020 with global ambitions and high standards, aiming to meet market needs for customs clearance, express delivery, and transport services. Thabit is the exclusive partner of SkyNet Worldwide Express.
The company aims to achieve the highest levels of efficiency and quality in providing its services through the use of the latest technology and best logistical practices, in addition to relying on a wide network of global and local partners to expand the scope of its services and ensure the provision of flexible and adaptable solutions to diverse customer needs.
Thabit Postal Transport Company offers express shipping services through OTO to deliver products within a maximum of two working days with discounted prices starting from 19 SAR.
AyMakan Company
AyMakan Company was established to meet the needs of the growing e-commerce sector in Saudi Arabia by providing integrated shipping and delivery solutions, which contributes to facilitating online sales operations and providing a smooth and reliable delivery experience for customers.
AyMakan Company, as one of the leading companies in the logistics sector in the Kingdom, is distinguished by offering a variety of logistics services that include express shipping, same-day delivery, and storage and inventory management services.
Thanks to its wide network of partners and logistics centers, AyMakan can provide its services in various regions of the Kingdom, which enhances its role as a trusted partner for merchants and contributes to the growth of the e-commerce sector in Saudi Arabia.
Through the OTO platform, you can ship your products with AyMakan company and ensure they are delivered quickly within a maximum of one to three working days, enjoying discounts of up to 90% and shipping at discounted prices starting from 19 SAR.
It is a Saudi company specialized in providing integrated logistics services with a focus on last-mile delivery for e-stores within Riyadh city. The company seeks to meet its customers' needs with the highest level of quality and speed by providing fast and effective delivery services for refrigerated products by relying on a trained team, modern vehicles, and advanced technologies to ensure the provision of innovative and customized services that meet customer needs, with a focus on integrity and punctuality.
Delex company offers refrigerated shipping services through OTO and delivers products on the same day the order is completed with competitive prices starting from 20 SAR.
Aramex Company
It is an international logistics and transport company founded in 1982 by Fadi Ghandour and Bill Kingson. The company started its activity in Amman and quickly grew to become one of the most prominent transport and logistics companies in the Middle East and North Africa region, becoming one of the first Arab companies to be listed on the NASDAQ stock exchange in the United States as a result of its success and rapid growth.
Aramex offers a variety of services that include express shipping, air, sea, and land freight, e-commerce solutions, and warehousing and supply chain management.
The company is distinguished by a wide network of offices and branches in more than 60 countries, and it works to provide innovative and reliable services to its customers by relying on technology and digital transformation to improve the efficiency of its operations and enhance the customer experience. Aramex company offers express shipping services through OTO within two working days with competitive prices starting from 21 SAR.
Samsa Express Company
It is a Saudi logistics company established in 1994, and is considered one of the most prominent companies in the field of transport and logistics services in the Kingdom of Saudi Arabia. Samsa began its operations by providing express shipping services within the Kingdom and quickly expanded the scope of its services to include international shipping, which contributed to strengthening its position as a leading company in the Saudi and regional market.
Samsa Express offers a wide range of services to include land, air, and sea freight, express transport services, parcel delivery, door-to-door shipping, and warehousing and supply chain management solutions.
The company is distinguished by a wide network of offices and branches that cover various regions of the Kingdom, which allows it to provide fast and reliable delivery services. We point out that you can enjoy the express shipping services provided by Samsa company through OTO and deliver your products within one to five working days with reduced and customized prices starting from 24 SAR.
Flow PL Company
The company was established in 2014, and is considered one of the specialized and leading logistics companies in the heavy and bulk handling sector, in addition to providing comprehensive supply chain solutions supported by strong logistics infrastructure and advanced technical solutions. It provides its services in international shipping, customs clearance, warehousing, and heavy transport, and currently operates in the Kingdom of Saudi Arabia, the United Arab Emirates, and Bahrain, with plans for regional expansion with the aim of enabling people to live better lives by providing smooth and effective logistics services.
Through the OTO platform, you can benefit from heavy and bulky shipping services with Flow company and deliver shipments within one to five working days at exclusive prices starting from 44 SAR.
DHL Company
DHL is considered one of the most prominent global companies in the field of shipping and logistics services. The company was founded in 1969 by Adrian Dalsey, Larry Hillblom, and Robert Lynn, and began its work by transporting documents between San Francisco and Hawaii. DHL quickly evolved to become a leading company in providing express shipping solutions and logistics services all over the world, and today it provides its services in more than 220 countries and regions, making it one of the most widespread companies in this field.
The company is distinguished by offering a wide range of services that include land, air, and sea transport, warehousing, and supply chain management. The company is also known for its commitment to innovation and sustainability, as it seeks to reduce its carbon footprint by adopting environmentally friendly transport technologies.
You can benefit from DHL's express shipping services through the OTO platform and ensure the delivery of products to your customers within one to five working days at discounted prices starting from 49 SAR available to OTO customers only.
After learning about some of the most famous shipment delivery companies in Saudi Arabia available through the OTO platform, the important question arises:
How can you contract with shipment delivery companies for your brand?
There are two ways to contract with shipment delivery companies to ensure your products are delivered in the shortest time and best quality:
First Method: Searching and contracting with shipping companies directly
Contracting with shipping companies is the common method followed by brands and e-store owners to obtain a service provider for shipping orders in Saudi Arabia. Although it is suitable for a large number of brands, especially large ones, it may not be suitable for small business owners due to the high shipping prices as a result of restricting the price reduction by the number of shipments, so the more orders to be shipped, the lower the shipping cost.
Therefore, merchants resort to the alternative, which is:
Second Method: Relying on shipping gateways such as OTO
Shipping gateways like OTO are smart and unique solutions that have given a great breathing space to small and medium-sized commercial activities, helping them provide a faster, more effective, and smarter shipping experience.
For example, OTO, the integrated logistics platform and leading shipping gateway in the Arab world, provides the possibility of direct integration and dealing with more than 250 local and international shipping companies at discounted shipping prices and discounts of up to 90%, which offers an effective solution to overcome the problem of high shipping costs thanks to pre-negotiation with a large number of companies on your behalf and obtaining special contracts and customized shipping prices.
In addition to collecting more than six systems for managing, shipping, tracking, returning, and analyzing your orders and automating all operational processes through a single, easy-to-use control panel.
It is worth noting that there are many problems related to the shipping process that many merchants face, which we review in the following paragraph.
The Most Famous Shipping Problems and How to Avoid Them
There are many problems and challenges that may occur when shipping orders, and the most famous of them are:
Delayed Shipment Delivery
This is one of the most prominent shipping company problems that negatively affect the supply chain and customer satisfaction. This delay is due to several factors, including poor logistical planning, unexpected weather conditions, customs delays, etc.
These problems can lead to financial losses for companies and loss of customer trust, which highlights the need for effective treatment of this issue by applying the following solutions:
Using data analysis technologies to predict demand and accurately plan schedules.
Choosing logistics partners with a good reputation and a strong record in delivering shipments on time.
Using real-time shipment tracking systems to know the location of the shipment and constantly update customers.
Preparing alternative plans to deal with emergency circumstances such as natural disasters or vehicle breakdowns to ensure the continuous flow of shipments without significant delay.
High Shipping Prices
This is another problem facing many commercial activities, as shipping companies offer high prices, especially for small and emerging commercial activities that want to deliver a limited and small number of orders. The more shipments, the lower the shipping cost. However, this does not negate the suffering of many large brands from their customers' complaints about high shipping prices.
To overcome this problem and strive to gain customer satisfaction and enhance their loyalty to the brand, innovative solutions such as shipping gateways like OTO must be relied upon, which collect a large number of shipping companies for you to ship your orders through them at discounted prices starting from 14 SAR.
Delayed Transfer of Dues
Most shipping companies follow the same rules for transferring funds due from cash-on-delivery orders, and this is usually at least once a month, which causes a problem for many merchants, especially small brands or social media platform sellers, because they need their money immediately for increased investment and development and so on, especially with the decrease in profit margin.
Overcoming this problem requires searching for a shipping company that sends dues at close intervals suitable for you, or relying on a shipping gateway that provides this feature and guarantees you the collection of your money periodically without deducting any expenses or fees from it.
Delay in Return Shipments
One of the most famous problems of any shipment or parcel delivery company is the delay in return requests, which causes customer anger and perhaps losing them forever. Those who face these challenges the most are social media platform merchants due to the limited number of orders, and therefore the shipping company takes a long time to receive the orders, which causes a significant increase in shipping costs, and reduces the merchant's profit margin.
Solving this problem requires relying on a smart system for managing returns easily and efficiently without any errors, and also providing a variety of express shipping companies so that you can create the return request and send it as soon as possible.
Final Word
Shipment delivery companies in Saudi Arabia play a vital role in enhancing the national economy and facilitating the lives of individuals and companies. Thanks to technological advancement and significant investments in infrastructure, these companies have become capable of providing more efficient and reliable services.
With the continued growth of e-commerce and population growth, the future opportunities seem very promising. By focusing on improving the customer experience and continuous innovation, these companies will remain an essential part of the trade and economic movement in the Kingdom, thus contributing to improving the shipping sector and helping commercial activities achieve sustainability and growth.
إيهاب محمود