Simple Returns That Keep
Simple Returns That Keep
Customers Coming Back
Customers Coming Back
Make it easy for shoppers to send items back with a branded portal, flexible return options, and smooth approvals — all from your OTO dashboard.
Broken Return Processes Hurt Your Brand and Slow Your Team
Customers are confused or dissatisfied by unclear return steps.
Customers are confused or dissatisfied by unclear return steps.
Customers are confused or dissatisfied by unclear return steps.
Manual return management is time-consuming.
Manual return management is time-consuming.
Manual return management is time-consuming.
You can’t track or control returns easily across carriers.
You can’t track or control returns easily across carriers.
You can’t track or control returns easily across carriers.
Simplify Returns for Your Customers. Stay in Control Behind the Scenes
OTO’s returns management software gives you a fully branded portal, multi-carrier return options, and smart approval flows — all tailored for enterprise-level operations.
Branded Return Portal
Customize your return portal with your branding and rules.
✅ Improve trust and reduce manual handling for your support team.
Branded Return Portal
Customize your return portal with your branding and rules.
✅ Improve trust and reduce manual handling for your support team.
Branded Return Portal
Customize your return portal with your branding and rules.
✅ Improve trust and reduce manual handling for your support team.
Reverse Shipments
Offer multiple shipping options to return items back to your warehouse.
✅ Give customers flexibility while keeping costs optimized.
Reverse Shipments
Offer multiple shipping options to return items back to your warehouse.
✅ Give customers flexibility while keeping costs optimized.
Reverse Shipments
Offer multiple shipping options to return items back to your warehouse.
✅ Give customers flexibility while keeping costs optimized.
Return Approval Process
Approve or reject returns and automatically notify customers.
✅ Stay in control of return policies without creating friction.
Return Approval Process
Approve or reject returns and automatically notify customers.
✅ Stay in control of return policies without creating friction.
Return Approval Process
Approve or reject returns and automatically notify customers.
✅ Stay in control of return policies without creating friction.
Turn Returns Into a Loyalty-building Moment
Customizable. Scalable. Fully branded.
Turn Returns Into a Loyalty-building Moment
Customizable. Scalable. Fully branded.
Turn Returns Into a Loyalty-building Moment
Customizable. Scalable. Fully branded.
Frequently Asked Questions
Everything You Need to Know Before Getting Started
Can I customize how the return portal looks?
Yes — you can add your logo, colors, and return policy to create a branded experience.
Can customers return with any shipping option?
Do I have to approve each return manually?
Why is OTO’s returns management software the best for e-commerce businesses?
Can I customize how the return portal looks?
Yes — you can add your logo, colors, and return policy to create a branded experience.
Can customers return with any shipping option?
Do I have to approve each return manually?
Why is OTO’s returns management software the best for e-commerce businesses?
Can I customize how the return portal looks?
Yes — you can add your logo, colors, and return policy to create a branded experience.