Keep Customers Updated.
Keep Your Brand in Sight.
Stop relying on carrier messages. Send timely updates by WhatsApp, SMS, and email, and give customers a branded tracking experience from dispatch to delivery.
Send timely updates by WhatsApp, SMS, and email, and give customers a branded tracking experience from dispatch to delivery.
Carrier Messages Aren’t Helping Your Brand
Sending customers to a carrier’s tracking page breaks the branded experience.
A failed attempt without a timely update can mean another delivery attempt, or a return.
Your support team wastes time chasing shipment updates across separate portals.
Take Control of Every Shipping Communication
OTO lets you design and automate branded, trackable notifications that reflect your identity — keeping your customers informed and your operations smoother.
OTO lets you design and automate branded, trackable notifications that reflect your identity, keeping your customers informed and your operations smoother.
Branded, Customizable Tracking Pages
Give customers one branded place to follow delivery progress instead of sending them to a carrier’s tracking page.
✅ Keep the post-purchase experience consistent.
Branded, Customizable Tracking Pages
Give customers one branded place to follow delivery progress instead of sending them to a carrier’s tracking page.
✅ Keep the post-purchase experience consistent.
Branded, Customizable Tracking Pages
Give customers one branded place to follow delivery progress instead of sending them to a carrier’s tracking page.
✅ Keep the post-purchase experience consistent.
Unified Multi-Channel Notifications
Send the right update automatically through the channel and template that fits each delivery event.
✅ Keep customers informed without manual follow-up.
Unified Multi-Channel Notifications
Send the right update automatically through the channel and template that fits each delivery event.
✅ Keep customers informed without manual follow-up.
Unified Multi-Channel Notifications
Send the right update automatically through the channel and template that fits each delivery event.
✅ Keep customers informed without manual follow-up.
Automated Post-delivery Feedback
Trigger a branded feedback page after delivery to collect a quick rating with optional comments while the experience is still fresh.
✅ Spot service issues from customers feedback.
Automated Post-delivery Feedback
Trigger a branded feedback page after delivery to collect a quick rating with optional comments while the experience is still fresh.
✅ Spot service issues from customers feedback.
Automated Post-delivery Feedback
Trigger a branded feedback page after delivery to collect a quick rating with optional comments while the experience is still fresh.
✅ Spot service issues from customers feedback.
Notifications for Every Delivery Moment
Send failed-delivery alerts, address-verification requests, rescheduling links, and manual messages if needed.
✅ Turn delivery exceptions into clear actions.
Notifications for Every Delivery Moment
Send failed-delivery alerts, address-verification requests, rescheduling links, and manual messages if needed.
✅ Turn delivery exceptions into clear actions.
Notifications for Every Delivery Moment
Send failed-delivery alerts, address-verification requests, rescheduling links, and manual messages if needed.
✅ Turn delivery exceptions into clear actions.
Keep the Post-Purchase Experience Connected to Your Brand
Automated updates. Branded pages. Clear next steps.
Keep the Post-Purchase Experience Connected to Your Brand
Automated updates. Branded pages. Clear next steps.
Keep the Post-Purchase Experience Connected to Your Brand
Automated updates. Branded pages. Clear next steps.
Frequently Asked Questions
Everything You Need to Know Before Getting Started
Can I customize the tracking page and notification templates?
Yes. OTO supports branded, customizable tracking and customer pages, along with configurable notification templates. Availability varies by feature and plan.
Which channels can I use for customer notifications?
Can I send notifications in Arabic or English?
Does the tracking page work across my connected carriers?
Can customers verify their address before delivery?
Can customers reschedule a delivery?
Can I send notification emails from my own domain?
Which plan includes WhatsApp Business messaging?
Can I send a one-off message for a specific order?
Can I customize the tracking page and notification templates?
Yes. OTO supports branded, customizable tracking and customer pages, along with configurable notification templates. Availability varies by feature and plan.
Which channels can I use for customer notifications?
Can I send notifications in Arabic or English?
Does the tracking page work across my connected carriers?
Can customers verify their address before delivery?
Can customers reschedule a delivery?
Can I send notification emails from my own domain?
Which plan includes WhatsApp Business messaging?
Can I send a one-off message for a specific order?
Can I customize the tracking page and notification templates?
Yes. OTO supports branded, customizable tracking and customer pages, along with configurable notification templates. Availability varies by feature and plan.