Branded Shipping

Branded Shipping

Notifications That Build Trust

Notifications That Build Trust

Stop relying on carrier messages. Keep your customers informed with timely, personalized updates straight from OTO’s branded shipping software.

Carrier Messages Aren’t Helping Your Brand

Delivery notifications lack consistency and quality.

Delivery notifications lack consistency and quality.

Delivery notifications lack consistency and quality.

You can’t customize the message or experience.

You can’t customize the message or experience.

You can’t customize the message or experience.

Customers get confused, and support tickets increase.

Customers get confused, and support tickets increase.

Customers get confused, and support tickets increase.

Take Full Control of Your Shipping Communication

OTO lets you design and automate branded, trackable notifications that reflect your identity keeping your customers informed and your operations smoother.

Branded, Customizable Tracking Pages

Show your brand at every step of delivery with custom tracking URLs.

✅ Build trust and increase customer satisfaction.

Branded, Customizable Tracking Pages

Show your brand at every step of delivery with custom tracking URLs.

✅ Build trust and increase customer satisfaction.

Branded, Customizable Tracking Pages

Show your brand at every step of delivery with custom tracking URLs.

✅ Build trust and increase customer satisfaction.

Unified Multi-Channel Notifications

Send alerts via SMS, email, or WhatsApp — automatically and consistently.

✅ Ensure clear communication across all channels.

Unified Multi-Channel Notifications

Send alerts via SMS, email, or WhatsApp — automatically and consistently.

✅ Ensure clear communication across all channels.

Unified Multi-Channel Notifications

Send alerts via SMS, email, or WhatsApp — automatically and consistently.

✅ Ensure clear communication across all channels.

Automated Feedback Insights

Collect customer reviews and feedback directly after delivery.

✅ Measure satisfaction and spot issues faster.

Automated Feedback Insights

Collect customer reviews and feedback directly after delivery.

✅ Measure satisfaction and spot issues faster.

Automated Feedback Insights

Collect customer reviews and feedback directly after delivery.

✅ Measure satisfaction and spot issues faster.

More Automated Notifications

Send alerts for failed delivery, address correction, delivery scheduling, and custom manual SMS.

✅ Control delivery-related communication & reduce failure rates.

More Automated Notifications

Send alerts for failed delivery, address correction, delivery scheduling, and custom manual SMS.

✅ Control delivery-related communication & reduce failure rates.

More Automated Notifications

Send alerts for failed delivery, address correction, delivery scheduling, and custom manual SMS.

✅ Control delivery-related communication & reduce failure rates.

Own the post-purchase experience - not the carrier.

Branded. Automated. Multi-channel.

Own the post-purchase experience - not the carrier.

Branded. Automated. Multi-channel.

Own the post-purchase experience - not the carrier.

Branded. Automated. Multi-channel.

Frequently Asked Questions

Everything You Need to Know Before Getting Started

Can I customize the look and feel of tracking messages?

Yes — you can use OTO’s branded shipping software to brand the tracking pages and customize notification templates fully.

What channels are supported?
How do these notifications help reduce support tickets?
Can I collect customer feedback too?
How can I receive the correct address automatically from my customers?
How can I get the reason for a failed delivery?
I sometimes have custom messages that I need to send to my customers. How can I manage them through OTO?
Which SMS providers can I integrate with?
Do I need a WhatsApp Business Account to send messages?
Can I use my own email address to send notifications?
Can I customize the look and feel of tracking messages?

Yes — you can use OTO’s branded shipping software to brand the tracking pages and customize notification templates fully.

What channels are supported?
How do these notifications help reduce support tickets?
Can I collect customer feedback too?
How can I receive the correct address automatically from my customers?
How can I get the reason for a failed delivery?
I sometimes have custom messages that I need to send to my customers. How can I manage them through OTO?
Which SMS providers can I integrate with?
Do I need a WhatsApp Business Account to send messages?
Can I use my own email address to send notifications?
Can I customize the look and feel of tracking messages?

Yes — you can use OTO’s branded shipping software to brand the tracking pages and customize notification templates fully.

What channels are supported?
How do these notifications help reduce support tickets?
Can I collect customer feedback too?
How can I receive the correct address automatically from my customers?
How can I get the reason for a failed delivery?
I sometimes have custom messages that I need to send to my customers. How can I manage them through OTO?
Which SMS providers can I integrate with?
Do I need a WhatsApp Business Account to send messages?
Can I use my own email address to send notifications?