Marketing ideas for online store products in Saudi Arabia

Jan 18, 2024

Product Marketing

Will you be able to prove your worth among competitors and achieve success and sustainability for your business if you have high-quality products but are not interested in marketing your store's products correctly to a carefully targeted audience?

The answer, quite simply and intuitively, is no. Just as high-quality products are important, following professional marketing strategies for those products is no less important, because marketing your products is what delivers them to the target audience, makes them aware of their existence, and then desire to purchase them.

Know that if you neglect the marketing aspect of your products, they will remain locked in warehouses and no one will know about them, and consequently, they will not be sold, which directly affects your revenues and business growth.

Let's explore together some of the most important aspects related to marketing business products, and let's start with the definition.

Product Marketing Concept

The term Product Marketing refers to a branch of marketing that focuses on promoting products or services offered by clarifying their features and benefits for targeted customers to meet their needs and requirements through creating dedicated advertising campaigns and applying various marketing tactics to attract the attention of the target audience and urge them to purchase.

This form of marketing is not a standalone marketing strategy, but rather part of an integrated marketing strategy that aims to increase the demand for a product that has been innovated and developed by focusing on understanding consumer needs and working to build a good relationship with them by providing what meets these needs satisfactorily.

It is worth noting that there is a difference between the two terms product marketing and product management:

  • Product Marketing is concerned with promoting the offered products by focusing on showcasing the benefits and features with the aim of increasing sales.

  • Product Management focuses on developing and improving the product itself to meet increasing customer expectations.

What is the importance of product marketing for businesses?

Product marketing is a fundamental element for the success of commercial activities. It is useless for a product to have high quality unless the target audience can know it and understand its value. Marketing is the means by which companies reach their potential customers, highlight the product's advantages, clarify how it stands out from competitors, address consumer needs convincingly, and contribute to building a positive mental image around the brand, enhancing trust and belonging among the audience, which encourages them to repeat purchases and increase loyalty.

The most prominent aspects of the product marketing process for online stores in Saudi Arabia

The product marketing process for online stores, whether in Saudi Arabia or elsewhere, includes many important aspects necessary for the success of the marketing process and achieving commercial goals. Here are the most important of these aspects:

  • Market Analysis:

This is one of the most important aspects where the target market, customer needs, preferences, and requirements are studied and understood. This in-depth analysis helps identify commercial opportunities and develop appropriate marketing strategies to achieve the desired goals.

  • Developing the Appropriate Marketing Strategy:

This aspect includes identifying appropriate marketing channels and effective communication methods to ensure products reach the target audience to attract them and increase sales.

  • Product Development:

This is another aspect concerned with identifying and developing the products offered by the business that meet customer needs and exceed their expectations. This includes, for example, defining the competitive advantages of the products and their benefits for consumers, and drawing a plan for future innovation and development.

  • Promotion and Advertising:

This involves promoting products and enhancing awareness of them and the brand through innovative and effective advertising campaigns, including, for example, advertisements through various electronic channels such as social media, etc.

  • Distribution:

Marketing business products requires identifying appropriate distribution channels to make products available to customers effectively and around the clock. This aspect includes determining distribution requirements, managing warehouses and storage operations, and shipping and delivery to customers.

These are some of the main aspects included in the product marketing process, which requires going through a series of steps to ensure the product reaches the target audience and increases sales.

Follow these steps to market your products effectively

In order to market your products effectively and ensure the achievement of your business goals, you should go through several important steps to improve your brand's product marketing strategy.

First: Define your ideal buyer persona and target audience for your products

This is the first crucial step in the process of marketing your products or services. Defining the ideal Buyer Persona and target audience effectively contributes to better understanding the needs, desires, and preferences of potential customers, and then developing integrated and professional marketing strategies that target this specific segment of the market and ensure product promotion and increased sales movement. To do this, you should:

  • Conduct intensive and comprehensive analysis of the target market to be able to define the ideal buyer persona and target audience for your products. This includes studying the local and global market related to your offered products or services, analyzing competitors, trends, and gaps in the market to determine the nature of competition and the target group for the offered products.

  • Gather data and information related to potential customers through surveys, personal interviews, reviewing previous studies, using market research and demographic analysis of consumers, and working to analyze them to extract valuable insights for building an integrated marketing strategy to promote your products.

  • Define the ideal buyer persona by relying on the results extracted from the analysis of available data and information, which contributes to developing the personality that represents the ideal customer for your product or service by paying attention to multiple factors such as age, gender, occupation, income, interests, values, and lifestyle. You can use fictitious names to embody the buyer persona and make it more realistic.

  • Determine the target audience based on the ideal buyer persona that has been designated to match what your products offer, and pay attention to defining information such as where they are located, the communication channels they use, the challenges they face, and the needs that can be met by your product or service offered. By accurately defining the target audience, you can direct your marketing efforts to promote your products more effectively and achieve better results.

Second: Determine your product's position among the competition and what distinguishes it from competitors

In light of intense competition, it has become necessary to seek distinction from the rest of the competitors with the offered products to ensure the success of the business. Even if your product or service is excellent, it will not achieve success and sustainability if it does not offer something different from what competitors offer. Therefore, attention should be paid to determining your product's position among the competition and what distinguishes it from competitors so that you can promote it professionally.

To do this, you must answer many questions, including, for example:

  • What unique features does your product offer to the target audience?

  • What benefits will customers gain from using your product?

  • Why are your products the best compared to competitors' products?

  • What needs does your product meet that are not available in similar products from competitors?

  • Why should customers trust your business and the products offered and invest in them?

You can also use these tips:

  • Analyze direct and indirect competitors who operate in the same market and offer similar products to identify strengths and weaknesses and benefit from that in favor of your products.

  • Identify the strengths that distinguish your products from competitors and always strive to develop them.

  • Improve the weaknesses in your products compared to competitors to enhance the brand's competitive value.

  • Stay up to date with modern market trends to develop your products to keep pace with development and meet customer expectations.

We point out that it is necessary to ensure that the marketing teams and sales teams are sufficiently aware of the products' position among the competition and the marketing messages you want to convey about the product so that they can deliver the same intended information to potential and current customers, thereby ensuring the entire company is consistent regarding the content and information shared about your product.

Third: Set the goals to be achieved from marketing your business products

This step requires you to set the goals you wish to achieve through marketing your store's products, and you should know that these goals may be variable based on the nature of the product to be marketed, the commercial activity, your pre-set general marketing goals, etc.

The goals that can be achieved through product marketing vary to include, for example:

  • Increasing revenues.

  • Attracting more customers to enhance the consumer base compared to competitors.

  • Increasing the market share held by the business.

  • Enhancing awareness of the brand's products and the benefits and features they offer to the target audience.

We draw your attention to the fact that you can focus on a specific goal or combine several varied goals to market an online store according to the established vision, and know that the key to success in implementing this professionally is ensuring that these goals set for product marketing are SMART, meaning they are:

  • Specific

  • Measurable

  • Achievable

  • Relevant to your values and business nature

  • Time-Based

Fourth: Choose the marketing channels you will rely on to market your business products

In this step, you must benefit from the information extracted from the analysis of available information related to your commercial activity, the nature of the target audience, and your business's position among local competitors to determine the most effective marketing channels suitable for your needs and the desired marketing goals to be achieved.

You should take into account many factors when choosing the marketing channels you will rely on to market your business products, which include, for example:

  • The available budget.

  • The target audience segments.

  • The nature of the products.

In addition to other factors that will determine whether you will rely on marketing through social media channels, content marketing, email marketing, or a combination of various marketing channels.

Fifth: Define the Key Performance Indicators (KPIs) to measure the success of your product marketing

It is essential to work on defining Key Performance Indicators (KPIs) to measure the success of the product marketing process for any online store. These indicators are quantitative and qualitative measures to assess the performance and effectiveness of marketing strategies in achieving defined goals.

By defining the appropriate KPIs, you will be able to measure the impact and effectiveness of product-related marketing efforts and then make informed strategic decisions based on the accurate data available.

You can use these tips to achieve the maximum possible benefit from KPIs:

  • Start by defining the main objectives of the advertising campaign, these goals must be specific and measurable, for example: "Increase sales of a product by 30%".

  • Define the Key Performance Indicators that will reflect the achievement of the desired goals of the advertising campaign, including, for example: conversion rates, bounce rates, number of website visits, etc.

  • Collect and analyze data to evaluate the campaign's performance according to the defined indicators.

  • Work on improving weaknesses based on the data you have to achieve the desired goals efficiently.

How can you measure the impact of the product marketing strategy?

This is achieved by tracking a set of indicators and tools that reflect the success of marketing efforts in achieving business goals, the most prominent of which are:

  • Conversion Rate: This indicator measures the percentage of visitors who took a desired action (such as buying or registering) after interacting with the marketing campaign. A high rate indicates the effectiveness of the marketing messages and their suitability for the target audience.

  • Sales Growth: This is one of the direct indicators that shows the success or failure of marketing efforts, as revenues before and after launching the marketing campaign can be compared to measure its impact on increasing demand and stimulating purchases.

  • Customer Acquisition Cost (CAC): This is calculated by dividing the total marketing expenses by the number of new customers. The lower this cost is while maintaining quality, the more it indicates the efficiency of the marketing strategy followed.

  • Marketing ROI: This is one of the important indicators used to calculate the profitability resulting from every riyal spent on marketing, and it is a decisive indicator for judging the financial feasibility of the strategy.

  • Customer Retention Rate: This is an important indicator, as it indicates the extent of success of marketing efforts in building a sustainable relationship with customers, not limited to the first purchase but extending to continuous interaction and loyalty to the brand.

After discussing the most important steps for marketing your products and how to measure the impact, we move on to talk about simple ideas you can use to market products effectively and with high quality.

5 of the most prominent product marketing ideas for your online store in Saudi Arabia

Here is a quick overview of some ideas you can apply to market your products and enhance sales movement in your business:

1. Utilizing Referral Marketing

Affiliate Marketing or Referral Marketing are two faces of a simple and practical marketing idea that relies on forming an interconnected network of loyal customers to the business, who then tell their friends and acquaintances about the products you offer and their quality to attract them and encourage them to purchase.

For example, you can grant customers who contribute to bringing a certain number of people a discount of a specified value for purchasing from your store or other incentives, thereby contributing to marketing your business products without exerting much effort or money.

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2. Marketing products through photos and videos

The distinctive features of photos, such as 3D images and high-quality videos, have given users the ability to view products from all angles as if they were looking at them in reality. From this perspective, you can rely on marketing your products through photos and videos to highlight their unique benefits and features to consumers, thereby being able to attract users' attention and pique their interest in the offered products and urge them to purchase them. You can use these tips to apply this idea professionally and contribute to marketing your company's products effectively:

  • Be keen to use high-quality photos and videos that elegantly and attractively highlight your product specifications.

  • Ensure you target a specific segment with the photos and videos you use to promote your products, and know that what attracts the attention of a certain segment of the target audience is not necessarily what attracts the attention of another segment.

  • Ensure that the photos and videos used to market your business products are easy for the target audience to understand and focus on the true value of the products that will meet their needs.

  • When publishing photos and videos of your products, be sure to include appropriate keywords so that users can find them easily.

3. Collaboration with Influencers

This is a marketing idea that relies on collaborating with influential people who have a large and active follower base in your industry to promote your products and attract more potential customers to boost sales. To achieve the maximum possible benefit from influencer marketing to market your business products, you must:

  • Choose the right influencer for your business, as this will help achieve the desired goals of the collaboration and market the products with high efficiency.

  • Draft a clear plan that defines the goals to be achieved from this collaboration to avoid any misunderstanding or disputes that could affect the quality of product marketing.

  • Continuous communication with the selected influencer to evaluate performance and give them the necessary guidance to improve the product marketing process and increase sales movement.

4. Offering special offers and discounts

You can also work on offering special discounts and offers to potential customers to attract them and encourage them to buy products. For example, you can offer value deals and discounts on the prices of the products you want to market,  or offer free shipping deals, or free gifts with purchase, etc. These offers enhance the tangible value of the product you are marketing, and contribute to attracting new customers.

In this context, we would like to draw your attention to the fact that you can create a free account on Oto – the leading shipping gateway in the Arab world – and benefit from direct integration with more than 200 local and international shipping companies and integration with famous e-commerce platforms such as Shopify, OpenCart, Zid platform, Magento, and shipping at discounted prices with discounts up to 90%, which enables you to offer free shipping deals to your customers easily and without bearing many costs, thereby contributing to marketing your product and attracting their attention and encouraging them to purchase.

5. Creating valuable content

This is also a simple idea in its structure but practical and has a magical effect in marketing your business products. For example, you can create valuable content related to the products you offer, whether through articles, blogs, videos, or podcasts. These are content forms through which you can clarify the benefits of the products to customers and how to use them correctly, which helps build a good reputation for the brand and helps potential customers understand the value of the offered products.

Finally, general tips for marketing various products efficiently and effectively

  • Be keen to build an integrated and innovative marketing strategy for your company and the products or services you offer, benefiting from collecting and analyzing data about the market, target audience, and competitors.

  • Evaluate the competition and look for gaps that you can fill with your products.

  • Ensure your products meet the needs of your target audience so you can market them effectively.

  • Keep your products relevant over time so they suit the changing needs and expectations of customers, enabling you to achieve sustainability and enhance the competitive value of the business.

  • Use social media platforms in innovative ways to interact with the audience and increase awareness about your product.

  • Send promotional messages and special offers via email for direct interaction with customers.

  • Rely on various data analysis tools to understand the performance of your product marketing campaign and work to improve it.

  • Ensure your website reflects the quality of the offered products and provides an excellent user experience.

  • Continuously participate in trade fairs and local or international events to enhance awareness of your products and build strong relationships with customers.

  • Be creative and constantly innovate to meet customer aspirations and avoid boredom.

Know that product marketing requires setting a comprehensive strategy, continuous analysis of results, and readiness to adapt to the dynamic changes occurring in the target markets.

In conclusion

Marketing business products is a major challenge that requires the ability to innovate and continuously adapt to the changes occurring in the market and the target audience. By relying on the basic principles of analyzing the target market, audience, and competitors, using technology effectively, providing a distinctive shopping experience for customers, and continuing to innovate, you can build integrated marketing strategies to promote the offered products, thereby contributing to achieving the desired goals and promoting the growth and sustainability of the business.

Therefore, you must work hard and smartly to achieve excellence in marketing your products and move forward towards achieving success in the growing business world.

إيهاب محمود

إيهاب محمود