Keep Customers Updated.
Keep Your Brand in Sight.
Stop relying on courier messages. Send timely updates by WhatsApp, SMS, and email, and give customers a branded tracking experience from dispatch to delivery.
Stop relying on courier messages. Send timely updates by WhatsApp, SMS, and email, and give customers a branded tracking experience from dispatch to delivery.
Courier Messages Aren’t Helping Your Brand
Sending customers to a courier's tracking page breaks the branded experience.
A failed attempt without a timely update can mean another delivery attempt, or a return.
Your support team wastes time chasing shipment updates across separate portals.
Take Control of Every Shipping Communication
Take Control of Every
Shipping Communication
OTO lets you design and automate branded, trackable notifications that reflect your identity — keeping your customers informed and your operations smoother.
OTO lets you design and automate branded, trackable notifications that reflect your identity, keeping your customers informed and your operations smoother.
Keep the Post-Purchase Experience Connected to Your Brand
Automated updates. Branded pages. Clear next steps.
Keep the Post-Purchase Experience Connected to Your Brand
Automated updates. Branded pages. Clear next steps.
Keep the Post-Purchase Experience Connected to Your Brand
Automated updates. Branded pages. Clear next steps.
Frequently Asked Questions
Everything You Need to Know Before Getting Started
Can I customize the tracking page and notification templates?
Yes. OTO supports branded, customizable tracking and customer pages, along with configurable notification templates. Availability varies by feature and plan.
Which channels can I use for customer notifications?
Can I send notifications in English or Arabic?
Does the tracking page work across my connected couriers?
Can customers verify their address before delivery?
Can customers reschedule a delivery?
Can I send notification emails from my own domain?
Which plan includes WhatsApp Business messaging?
Can I send a one-off message for a specific order?
Can I customize the tracking page and notification templates?
Yes. OTO supports branded, customizable tracking and customer pages, along with configurable notification templates. Availability varies by feature and plan.
Which channels can I use for customer notifications?
Can I send notifications in English or Arabic?
Does the tracking page work across my connected couriers?
Can customers verify their address before delivery?
Can customers reschedule a delivery?
Can I send notification emails from my own domain?
Which plan includes WhatsApp Business messaging?
Can I send a one-off message for a specific order?
Can I customize the tracking page and notification templates?
Yes. OTO supports branded, customizable tracking and customer pages, along with configurable notification templates. Availability varies by feature and plan.