An OTO agent will have the pleasure to reach out to you.
How can I activate the delivery companies through my OTO dashboard?
Technically speaking, you won’t have to do anything. From the moment you are integrated with OTO system, you’ll be able to activate the delivery companies using the credentials providing by them.
Contractually speaking, we’ll get you in touch with the delivery companies, part of our network you’d like to operate with so that you’ll be able to agree on the SLAs; negotiate rates, terms and conditions directly with them. Obviously, OTO can support you in the negotiations if needed.
Last but not least, if you already have a contract with some of the delivery companies integrated with our system, you’ll just have to activate them using your current credentials and keep on operating with them under the same agreement.
Can I activate as many delivery companies as I want?
Yes, as long as you have a signed contract with them. Depending on your requirements, OTO can easily integrate with a delivery which is not part of our network you’d like to operate with. Flexibility is one of our main added values.
What if I want to use my own driver fleet alongside 3PLs to fulfil my orders but don’t have any system to do so? ate as many delivery companies as I want?
OTO is fully integrated with DMS (Delivery Management System) partners allowing you to equip your own driver fleet with a driver application allowing you to dispatch orders to them from your OTO dashboard, the same way you are dispatching the orders to 3PLs.
Is there any fee using OTO solution?
Yes, OTO will only charge you per successful orders (orders delivered; orders returned). OTO won’t charge you for cancelled orders. We don’t charge any integration / set-up fees either.
Depending on the subscription package you’ll operate with, including a define number of orders you’ll be able to consume throughout a year and recharge in case you run out of credit.
What is the benefit for me as an online retailer / e-commerce retailer using OTO solution to manage my orders?
In this e-commerce industry, time is key, time is money.
Thanks to our technological expertise, OTO solution will allow you automating and optimizing your logistics operations related to the order allocation to the most suitable delivery company as per your KPIs and rules, related to the order processing inside your warehouse, related to the delivery time using the nearest branch from the customer location as a fulfilment center as per the item availability.
Here are some key features provided by our solution:
Dispatching of your online orders to the nearest branch from the customer location + warehouses thanks to the integration with your e-commerce platform (omni-channel environment)
Admin dashboard to monitor all your branches + warehouse activities through 1 platform: live data tracking & actions (transfer , Cancel , Confirm ,etc)
Customized branch + warehouse dashboards with limited features as per admin requirements
Single integration giving access to more than 45 delivery companies
One dashboard to manage all your logistics companies and your own driver fleet (delivery company gateway)
Possibility to print invoices and AWB individually or in bulk
Order Summary by items & Order number
Manual and automated order management options via OTO dashboard
Integration with customer SMS/WA gateway
Sending customized SMS to end customers at each step of the delivery process: address verification before the order is assigned to a delivery company, tracking shipment while the order is on the way to the customer location, customer feedback once the order is delivered
Return confirmation with OTP verification
Inventory system integration (ERP) for real time inventory checking before order allocation to a branch or warehouse
Ability to configure rules for delivery company assignment city by city
Full automation of the full order fulfillment process from end to end
Customized and convenient picking list printing, optimising the operations inside the warehouses
Should I be tech savvy to complete the integration with OTO system and use your solution?
Not at all, OTO technical team will be in charge of taking you through the whole integration and onboarding process. Beyond this, an Account Manager will be dedicated to you to provide you training sessions to you and your Ops / Logistics team to make sure you can get all the benefits of our solution.
A special channel, as per your preference can be created between both team in case you have specific requirements, issues with the system.
Should I download a specific kind of application or buy a specific kind of device to be able to implement OTO solution across by branches and / or warehouses?
Not at all. All you need is a laptop, a computer or a tablet connected to the Internet in each location you’d like to use as pick-up location to be able to receive the orders directly generated from your e-commerce platform.
This way, you’ll be able to use all the features available through our solution.
How long does it take to complete the integration / onboarding process?
It really depends on the level on integration you want to have with your e-commerce platform and other systems such as your inventory system. If everything goes smoothly, we can have you fully onboarded within the same day up to 10 days max.
Terms and Conditions
Welcome to TRYOTO.COM (“OTO” or the “Company”) (the “Website”). By accessing, browsing or using our Website, you are agreeing to comply with and be bound by the following Terms and Conditions (the “Terms”). Please review these Terms carefully before using the Website. Do not continue to use the Website if you are unwilling or unable to be bound by the Terms stated on this page.
OTO may, without notice to you, modify the Terms at any point in time any other information contained on the Website. You understand and agree that your access to or use of the Website is governed by the Terms effective at the time of your access to or use of the Website. You should revisit these Terms on a regular basis as revised versions will be binding on you. Any such modification will be effective upon our posting of new Terms. You understand and agree that your continued access to or use of the Website after the effective date of modifications to the Terms indicates your acceptance of the modifications.
"You" and "your" refer to you, as a user of the Site. A "user" is someone who accesses, browses, crawls, scrapes, or in any way uses the Site.
"Content" means text, images, photos, audio, video, location data, and all other forms of data or communication. "Your Content" means Content that you submit or transmit to, through, or in connection with the Site, such as ratings, reviews, compliments, invitations, check-ins, messages, and information that you publicly display or displayed in your account profile. "User Content" means Content that users submit or transmit to, through, or in connection with the Site. "Company Content" means Content that we create and make available in connection with the Site. "Third Party Content" means Content that originates from parties other than OTO or its users, which is made available in connection with the Site. "Site Content" means all of the Content that is made available in connection with the Site, including Your Content, User Content, Third Party Content, and OTO Content.
C. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
OTO owns all Content, including but not limited to visual interfaces, interactive features, graphics, design, compilation, including, but not limited to, our compilation of User Content and other Website Content, computer code, products, software, aggregate user review ratings, and all other elements and components of the Website excluding Your Content, User Content and Third Party Content. Unless otherwise stated, OTO and/or its licensors own the intellectual property rights for all materials on the Website. All intellectual property rights are reserved. You may access this from the Website for your own personal use subjected to restrictions set in these Terms. We also own the copyrights, trademarks, service marks, trade names, and other intellectual and proprietary rights throughout the world ("IP Rights") associated with the OTO Content and the Website, which are protected by copyright, trade dress, patent, trademark laws and all other applicable intellectual and proprietary rights and laws. As such, you may not modify, reproduce, distribute, create derivative works or adaptations of, publicly display or in any way exploit any of the Content in whole or in part except as expressly authorized by us. We do not grant you any express or implied rights, and all rights in and to the Website and the OTO Content are retained by us.
OTO and its licensees may publicly display advertisements and other information adjacent to or included with Your Content. You are not entitled to any compensation for such advertisements. The manner, mode and extent of such advertising are subject to change without specific notice to you.
User Content (including any that may have been created by users employed or contracted by OTO) does not necessarily reflect the opinion of OTO. We reserve the right to remove, screen, edit, or reinstate User Content from time to time at our sole discretion for any reason or no reason, and without notice to you. We have no obligation to retain or provide you with copies of Your Content, nor do we guarantee any confidentiality with respect to Your Content.
4. YOUR USE OF THE WEBSITE
To access or use the Website, you must be eighteen (18) years or older, and have the requisite power and authority to enter into these Terms. You may not access or use the Website if you are a competitor of ours, or if we have previously banned you from the Website, or closed your account.
B. Permission to Use the Website
We grant you permission to use the Website subject to the restrictions in these Terms. Your use of the Website is at your own risk.
C. Website Availability
The Website may be modified, updated, interrupted, suspended or discontinued at any time without notice or liability.
D. User Accounts
You must create an account and provide certain information about yourself in order to use some of the features that are offered through the Website. You are responsible for maintaining the confidentiality of your account password. You are also responsible for all activities that occur in connection with your account. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to close your account at any time for any or no reason.
E. Mediums of Communications
By creating an account, you agree to receive certain communications in connection with the Website. For example, you might receive compliments or friend requests from other Users. You will also receive our e-mail newsletter about happenings in our business.
You represent and warrant that :
We are entitled to all of the rights to the content that you post on our Website and have all necessary licenses and consents to do so; that the comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party; the Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy; and the Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity. OTO reserves the right to monitor all comments and to remove any comments which can be considered inappropriate, offensive or causes breach of these Terms.
By posting content or submitting material, and unless we indicate otherwise, you hereby grant OTO a non-exclusive license to use, reproduce, modify, adapt, publish, translate, distribute, display, and authorize such content for others to use, reproduce and edit any of your comments throughout the world in in any media now known or later developed.
F. Your Privacy
We are under no obligation to enforce the Terms on your behalf against another user. While we encourage you to let us know if you believe another user has violated the Terms, we reserve the right to investigate and take appropriate action at our sole discretion.
A. You agree not to, and shall not assist, encourage, or enable others to use the Website to:
• Violate our Terms, for example, by writing a fake or defamatory review, trading reviews with other businesses, or compensating someone or being compensated to write or remove a review;
• Violate our Terms, for example, by writing a fake or defamatory review, trading reviews with other businesses, or compensating someone or being compensated to write or remove a review;
• Violate any third party's rights, including any breach of confidence, copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right;
• Threaten, stalk, harm, or harass others, or promote bigotry or discrimination;
• Promote a business or other commercial venture or event, or otherwise use the Website for commercial purposes, except in connection with a Business Account and as expressly permitted by OTO;
• Send bulk emails, surveys, or other mass messaging, whether commercial in nature or not; engage in keyword spamming, or otherwise attempt to manipulate the Website’s search results or any third-party website;
• Solicit personal information from minors, or submit or transmit pornography; or
• Violate any applicable law.
B. You also agree not to, and shall not assist, encourage, or enable others to:
• Modify, adapt, appropriate, reproduce, republish, duplicate or copy material, distribute, redistribute Content, translate, create derivative works or adaptations of, publicly display, sell, rent or sub-license material, trade, or in any way exploit the Website or Website Content (other than Your Content), except as expressly authorized by OTO;
• Use any robot, spider, site search/retrieval application, or other automated device, process or means to access, retrieve, scrape, or index any portion of the Website or any Website Content;
• Reverse engineer any portion of the Website;
• Remove or modify any copyright, trademark or other proprietary rights notice that appears on any portion of the Website or on any materials printed or copied from the Website;
• Record, process, information about other users;
• Access, retrieve or index any portion of the Website for purposes of constructing or populating a searchable database of business reviews;
• Reformat or frame any portion of the Website;
• Attempt to gain unauthorized access to the Website, user accounts, computer systems or networks connected to the Website through hacking, password mining or any other means;
• Use the Website or any Website Content to transmit any computer viruses, worms, defects, Trojan horses or other items of a destructive nature (collectively, "Viruses");
• Use any device, software or routine that interferes with the proper working of the Website, or otherwise attempt to interfere with the proper working of the Website;
• Use the Website to violate the security of any computer network, crack passwords or security encryption codes; disrupt or interfere with the security of, or otherwise cause harm to, the Website or Website Content; or
• Remove, circumvent, disable, damage or otherwise interfere with any security-related features of the Website, features that prevent or restrict the use or copying of Website Content, or features that enforce limitations on the use of the Website.
A. You may terminate the Terms at any time by closing your account, discontinuing your use of the Website, and providing OTO with a notice of termination.
B. We may close your account, suspend your ability to use certain portions of the Website, and/or ban you altogether from the Website for any or no reason, and without notice or liability of any kind. Any such action could prevent you from accessing your account, the Website, Your Content, Website Content, or any other related information.
7. GOVERNING LAW
By visiting OTO Website, you acknowledge that the laws of Netherlands will govern these Terms, as well as any claim, cause of action or dispute that might arise between you and OTO (a "Claim"), without regard to conflict of law provisions. FOR ANY CLAIM BROUGHT BY EITHER PARTY, YOU AGREE TO SUBMIT AND CONSENT TO THE PERSONAL AND EXCLUSIVE JURISDICTION IN, AND THE EXCLUSIVE VENUE OF COURT IN The Kingdom of Saudi Arabia
PERLINKING TO OUR CONTENT
A. The following organizations may link to our Website without prior written approval:
• Government agencies;
• Search engines;
• News organizations;
• Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
• System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
B. These organizations mentioned under Paragraph A, may link to our home page, to publications or to other Website information, as long as the link:
a. is not in any way deceptive;
b. does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and
c. fits within the context of the linking party’s site.
C. We may consider and approve other link requests from the following types of organizations:
• Commonly-known consumer and/or business information sources;
• dot.com community sites;
• Associations or other groups representing charities;
• Online directory distributors;
• Internet portals;
• Accounting, law and consulting firms; and
• Educational institutions and trade associations.
D. We may approve link requests from these organizations mentioned under Paragraph C, if we decide that:
a. the link would not make us look unfavorably to ourselves or to our accredited businesses;
b. the organization does not have any negative records with us;
c. the benefit to us from the visibility of the hyperlink compensates the absence of OTO; and
d. the link is in the context of general resource information.
E. These organizations mentioned under Paragraph C, may link to our home page so long as the link:
a. is not in any way deceptive;
b. does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and
c. fits within the context of the linking party’s site.
F. If you belong to the organizations mentioned under Paragraph C above, and are interested in linking to our website, you must inform us by sending an e-mail to OTO. The e-mail should include your name, your organization name, contact information, the URL of your Website, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our Website to which you would like to link. We shall respond within two (2) to three (3) weeks.
G. However, any approved organization may hyperlink to our Website as follows:
• By use of our corporate name; or
• By use of the uniform resource locator being linked to; or
• By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.
You may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website without our prior written approval.
9. CONTENT LIABILITY
We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third-party rights.
10. RESERVATION OF RIGHTS
A. We reserve the right to request that you remove all links to our Website. You approve to immediately remove all links to our Website upon request. By continuously visiting our Website, you agree to be bound to and follow these Terms.
B. We also reserve the right to amend these Terms and it’s linking policy at any point in time
11. REMOVAL OF LINKS FROM OUR WEBSITE
A. If you find any link on our Website that is offensive for any reason, you have the right to contact and inform us at any moment. We will consider requests to remove links, however, we shall not be obligated to remove such links, or to respond to you directly.
B. We do not ensure that the information on this Website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the Website remains available or that the material on the Website is kept up to date.
You agree to indemnify, defend, and hold OTO, its parents, subsidiaries, affiliates, any related companies, suppliers, licensors and partners, and the officers, directors, employees, agents and representatives of each of them (collectively, the "OTO Entities") harmless, including costs, liabilities and legal fees, from any claim or demand made by any third party arising out of or relating to (i) your access to or use of the Website, (ii) your violation of the Terms, or (iii) the infringement by you, or any third party using your account, of any intellectual property or other right of any person or entity OTO reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us and you agree to cooperate with our defense of these claims. You agree not to settle any such matter without the prior written consent of OTO. Additionally, OTO will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.
13. DISCLAIMER AND LIMITATIONS OF LIABILITY
PLEASE READ THIS SECTION CAREFULLY SINCE IT LIMITS THE LIABILITY OF OTO ENTITIES TO YOU. EACH OF THE SUBSECTIONS BELOW ONLY APPLIES UP TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW. NOTHING HEREIN IS INTENDED TO LIMIT ANY RIGHTS YOU MAY HAVE WHICH MAY NOT BE LAWFULLY LIMITED. IF YOU ARE UNSURE ABOUT THIS OR ANY OTHER SECTION OF THESE TERMS, PLEASE CONSULT WITH A LEGAL PROFESSIONAL PRIOR TO ACCESSING OR USING THE WEBSITE. BY ACCESSING OR USING THE WEBSITE, YOU REPRESENT THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THESE TERMS, INCLUDING THIS SECTION. YOU ARE GIVING UP SUBSTANTIAL LEGAL RIGHTS BY AGREEING TO THESE TERMS.
A. THE WEBSITE IS MADE AVAILABLE TO YOU ON AN "AS IS", "WITH ALL FAULTS" AND "AS AVAILABLE" BASIS, WITH THE EXPRESS UNDERSTANDING THAT THE OTO ENTITIES MAY NOT MONITOR, CONTROL, OR VET USER CONTENT. AS SUCH, YOUR USE OF THE WEBSITE IS AT YOUR OWN DISCRETION AND RISK. THE OTO ENTITIES MAKE NO CLAIMS OR PROMISES ABOUT THE QUALITY, ACCURACY, OR RELIABILITY OF THE WEBSITE, ITS SAFETY OR SECURITY, OR THE WEBSITE CONTENT. ACCORDINGLY, THE OTO ENTITIES ARE NOT LIABLE TO YOU FOR ANY LOSS OR DAMAGE THAT MIGHT ARISE, FOR EXAMPLE, FROM THE WEBSITE’S INOPERABILITY, UNAVAILABILITY OR SECURITY VULNERABILITIES OR FROM YOUR RELIANCE ON THE QUALITY, ACCURACY, OR RELIABILITY OF THE BUSINESS LISTINGS, RATINGS, REVIEWS (INCLUDING THEIR CONTENT, ORDER, AND DISPLAY), OR METRICS FOUND ON, USED ON, OR MADE AVAILABLE THROUGH THE WEBSITE.
B. OTO ENTITIES MAKE NO CLAIMS OR PROMISES WITH RESPECT TO ANY THIRD PARTY, SUCH AS THE BUSINESSES OR ADVERTISERS LISTED ON THE WEBSITE OR THE WEBSITE’S USERS. ACCORDINGLY, OTO ENTITIES ARE NOT LIABLE TO YOU FOR ANY LOSS OR DAMAGE THAT MIGHT ARISE FROM THEIR ACTIONS OR OMISSIONS, INCLUDING, FOR EXAMPLE, IF ANOTHER USER OR BUSINESS MISUSES YOUR CONTENT, IDENTITY OR PERSONAL INFORMATION, OR IF YOU HAVE A NEGATIVE EXPERIENCE WITH ONE OF THE BUSINESSES OR ADVERTISERS LISTED OR FEATURED ON THE WEBSITE. YOUR PURCHASE AND USE OF PRODUCTS OR SERVICES OFFERED BY THIRD PARTIES THROUGH THE WEBSITE IS AT YOUR OWN DISCRETION AND RISK.
C. OTO ENTITIES EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES AS TO THE SERVICES OFFERED BY BUSINESSES LISTED ON THE WEBSITE, AND IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. NO ORAL OR WRITTEN INFORMATION OR ADVICE PROVIDED TO YOU BY A REPRESENTATIVE OF ONE OF OTO ENTITIES SHALL CREATE A REPRESENTATION OR WARRANTY.
D. YOUR SOLE AND EXCLUSIVE RIGHT AND REMEDY IN CASE OF DISSATISFACTION WITH THE WEBSITE, RELATED SERVICES, OR ANY OTHER GRIEVANCE SHALL BE YOUR TERMINATION AND DISCONTINUATION OF ACCESS TO, OR USE OF THE WEBSITE.
E. OTO ENTITIES DISCLAIM LIABILITY AND EXCLUDE ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS RELATING TO OUR WEBSITE AND THE USE OF THIS WEBSITE FOR (I) DEATH OR PERSONAL INJURY; FOR (ii)INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, RELIANCE, OR CONSEQUENTIAL DAMAGES, (iii) LOSS OF PROFITS, (iv) BUSINESS INTERRUPTION, (v) REPUTATIONAL HARM, OR (v) LOSS OF INFORMATION OR DATA; (vi) FOR FRAUD OR FRAUDULENT MISREPRESENTATION; LIABILITIES IN ANY WAY THAT IS NOT PERMITTED UNDER APPLICABLE LAW; OR LIABILITIES THAT MAY NOT BE EXCLUDED UNDER APPLICABLE LAW.
F. THE LIMITATIONS AND PROHIBITIONS OF LIABILITY SET IN THIS SECTION AND ELSEWHERE IN THIS DISCLAIMER GOVERN ALL LIABILITIES ARISING UNDER THE DISCLAIMER, INCLUDING LIABILITIES ARISING IN CONTRACT, IN TORT AND FOR BREACH OF STATUTORY DUTY.
G. PARTS OF THIS WEBSITE OFFER AN OPPORTUNITY FOR USERS TO POST AND EXCHANGE OPINIONS AND INFORMATION IN CERTAIN AREAS OF THE WEBSITE. HOWEVER, OTO DOES NOT FILTER, EDIT, PUBLISH OR REVIEW COMMENTS PRIOR TO THEIR PRESENCE ON THE WEBSITE. COMMENTS DO NOT REFLECT THE VIEWS AND OPINIONS OF OTO, ITS AGENTS AND/OR AFFILIATES. COMMENTS REFLECT THE VIEWS AND OPINIONS OF THE PERSON WHO POST THEIR VIEWS AND OPINIONS. TO THE EXTENT PERMITTED BY APPLICABLE LAWS, OTO SHALL NOT BE LIABLE FOR THE COMMENTS OR FOR ANY LIABILITY, DAMAGES OR EXPENSES CAUSED AND/OR SUFFERED AS A RESULT OF ANY USE OF AND/OR POSTING OF AND/OR APPEARANCE OF THE COMMENTS ON THIS WEBSITE.
H. AS LONG AS THE WEBSITE AND THE INFORMATION AND SERVICES ON THE WEBSITE ARE PROVIDED FREE OF CHARGE, WE SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE OF ANY NATURE.
14. GENERAL PROVISIONS
A. We reserve the right to modify, update, or discontinue the Website at our sole discretion, at any time, for any or no reason, and without notice or liability.
B. The Terms contain the entire agreement between you and us regarding the use of the Website, and supersede any prior agreement between you and us on such subject matter. The parties acknowledge that no reliance is placed on any representation made but not expressly contained in these Terms.
C. Any failure on OTO's part to exercise or enforce any right or provision of the Terms does not constitute a waiver of such right or provision. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder.
D. If any provision of the Terms is found to be unenforceable or invalid, then only that provision shall be modified to reflect the parties' intention or eliminated to the minimum extent necessary so that the Terms shall otherwise remain in full force and effect and enforceable.
E. The Terms, and any rights or obligations hereunder, are not assignable, transferable or sub licensable by you except with OTO's prior written consent, but may be assigned or transferred by us without restriction. Any attempted assignment by you shall violate these Terms and be void.
At TRYOTO.COM, one of our main priorities is the privacy of our visitors.
Our collection of your personal information
As part of your registration on the Website, you will be asked to provide us with certain personal information, such as your name, email address and/or telephone number and other similar information as well as some additional information about you such as your date of birth or other identifying information. Additionally, in order for us to verify your identity, we may need to request from you valid proof of identification (e.g. in the form of a copy of your passport, resident’s visa or permit, national ID card and/or driver’s license).
1) TRYOTO.COM follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes Internet protocol (IP) address, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. However, the collected information are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
2) We will also need to collect selected financial information from you, such as your credit card and/or bank account details.
3) You may need to input this financial information into the "My Account" section of the Website. We use this financial information for billing purposes. Following your registration on the Website, you should not post any personal information (including any financial information) anywhere on the Website other than on the My Account section of the Website. Restricting the posting of personal information to the My Account section of the Website protects you from the possibility of fraud or identity theft. The posting by you of any personal information anywhere on the Website other than on the My Account section of the Website may lead to the suspension of your use of the Website.
4) We may also collect information about your computer (for example, browser type) and navigation information (for example, the pages you visit on the Website) along with the times that you access the Website.
5) We may collect additional information from or about you in other ways not specifically described here. For example, we may collect information related to your contact with our customer support team or store results when you respond to a survey. We may also collect feedback ratings and other comments relating to your use of the Website. Where we aggregate personal information for statistical purposes, such aggregated personal information shall be anonymized.
Our use of your personal information
1) When you provide your Personal information to us, you are deemed to have authorized us to collect, retain and use that Personal information for the following:
• Provide services and customer support to you; to measure and improve our services to you; to prevent illegal activities; troubleshoot problems; collect fees; provide you with our news, updates and promotional emails and verify information you give us with third parties.
• Verifying your identity, verifying your eligibility to register as a user of the Website, processing your registration as a user, providing you with a log-in ID for the Website and maintaining and managing your registration; performing research or statistical analysis in order to improve the content and layout of the Website, to improve our product offerings and services and for marketing and promotional purposes.
2) Though we make every effort to preserve your privacy, we may need to disclose your personal information to law enforcement agencies, government agencies or other third parties where we are compelled so to do by court order or similar legal procedure; where we are required to disclose your personal information to comply with law; where we are cooperating with an ongoing law enforcement investigation or where we have a good faith belief that our disclosure of your personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity or to investigate a possible violation of our Terms. You agree that we may disclose and transfer, for the purposes specified above, your personal data to other affiliated companies.
Any personal data supplied by you will be retained by us and will be accessible by our employees. All voluntary information may be made publicly available on the Website and therefore accessible by any internet user. Any voluntary information that you disclose to us becomes public information and you relinquish any proprietary rights (including but not limited to the rights of confidentiality and copyright) in such information. You should exercise caution when deciding to include personal or proprietary information in the voluntary information that you submit to us.
3) Additionally, information includes details of your user ID, feedback ratings and associated comments relating to your use of the Website. Otherwise, we will only disclose your personal information to a third party with your express permission.
5) Additionally, we do use comments made by you about the Website for marketing purposes and by making such comments you expressly consent to our using such comments for marketing purposes.
Your use of your and other users’ personal information
1) We cannot guarantee the privacy of your personal information when you share personal information with other Website members.
Accessing, reviewing and amending your personal information
1) You can access and review your personal information in the My Account section of the Website. If your personal information changes in any way or is incorrectly presented on the Website you should immediately update or correct your personal information (as applicable).
2) Please note that we shall retain your personal information during and following the end of your use of the Website as required to comply with the law, for technical troubleshooting requirements, to prevent fraud, to assist in any legal investigations and to take any other actions otherwise permitted by law.
Protecting your personal information
We hold your personal information on servers located in the cloud. By providing us with personal information, you consent to the transfer of your personal information to, and its storage on, our servers located in the cloud. The Internet is not a secure medium and we cannot guarantee the privacy of your personal information. You must enter your username and password each time you want to access your account. Choose your password carefully using unique numbers, letters and special characters. Never share your username and password with anyone.
Third Party Privacy Policies
Note that we have no access to or control over these cookies that are used by third-party advertisers.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
We do not knowingly collect any Personal Identifiable Information from children under the age of thirteen (13). If you think that your child provided this kind of information on our Website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.